This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

undertaking effective consultation with stakeholders

undertaking counselling negotiation and facilitation

using a variety of words and language structures to explain complex ideas to different audiences

interpreting and explaining complex formal documents

preparing written strategies and plans requiring reasoning and precision of expression

engaging in discussion using complex exchange of oral information

responding to diversity including gender and disability

applying occupational health and safety procedures in the context of employment relations

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

employment relations as a concept within an organisational context

role of employee representatives and employee organisations

case preparation and presentation techniques

negotiation and mediation techniques

enterprise and workplace bargaining

changing economic social demographic and labour market conditions and educational trends in the context of employment relations

government employment relationsindustrial relations system

jurisdictional legislation applying to human resources including occupational health and safety and environment

organisational goals policies and procedures

equal employment opportunity equity and diversity principles

human resource policies and practices

national andor international models of good practice in employment relations

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite unit that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCB Maintain and enhance confidence in public service

PSPETHC601B Maintain and enhance confidence in public service

PSPGOVB Apply government systems

PSPGOV601B Apply government systems

PSPGOVB Establish and maintain strategic networks

PSPGOV602B Establish and maintain strategic networks

PSPGOVA Persuade and influence opinion

PSPGOV605A Persuade and influence opinion

PSPHRA Manage redeployment

PSPHR617A Manage redeployment

PSPHRA Manage remuneration strategies and plans

PSPHR619A Manage remuneration strategies and plans

PSPLEGNB Manage compliance with legislation in the public sector

PSPLEGN601B Manage compliance with legislation in the public sector

PSPMNGTB Manage change

PSPMNGT604B Manage change

PSPMNGTB Manage diversity

PSPMNGT605B Manage diversity

PSPMNGTA Influence workforce effectiveness

PSPMNGT615A Influence workforce effectiveness

PSPPOLA Manage policy implementation

PSPPOL603A Manage policy implementation

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit see Employability Summaries in Qualifications Framework

employment relations managed in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policy procedures and guidelines relating to employment relations

workplace scenarios and case studies

contemporary models for employment relations

industrial instruments

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when managing employment relations strategies including coping with difficulties irregularities and breakdowns in routine

employment relations managed in a range of or more employment relations contexts

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

questioning

scenarios

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Sources of informationmay include:

Stakeholders may include:

Employment relations strategies and plansmay include initiatives which aim to:

Employment relations strategies and plansmay be expressed in:

Employment issuesmay include:

Policy and legislative requirementsmay include:

An advocacy rolemay include:

Employment arrangementsmay include:

Internal and external factorsmay include: